Chapter

Price Promise Offer

REBOOKER TERMS & CONDITIONS 25/26

REBOOKER COMPETITION

WIN A YEAR'S FREE RENT - SERVICE OFFER 2025/26 T&C's

1. THE PROMOTER 

a. The Promoter is Greystar Europe Holdings Limited of The Gilbert, 40 Finsbury Square, London, EC2A 1PX (the ‘Promoter’).

2. TERMS

  1. These Terms constitute the entire agreement between the Rebooker and the Promoter regarding this Promotion.
  2. By entering the Promotion, you agree to be bound by these Terms.

 

3. PROMOTION PERIOD

  1. Opening Date: 09:00 on 5th February 2025
  2. Closing Date: 23:59 on 31st March 2025
  3. Entries received after the Closing Date or that do not meet the Eligibility Requirements will be disqualified.

 

4. ELIGIBILITY

  1. To be eligible for the Promotion, participants must:
    1. Currently reside at a Participating Chapter Property for the 2025/26 academic year.
    2. Rebook any room at a Participating Chapter Property between 31st October 2024 and the 31st March 2025
    3. Complete a Tenancy Agreement for a minimum term of 43 weeks, signed by both the Tenant and the Guarantor, and submit all required paperwork.
    4. Pay the Holding Fee.
    5. Be enrolled in full-time education.
  2. Each Rebooker is eligible for only one Reward, plus entry into the Win A Years Free Rent competition. 
  3. Rebookers may claim this Reward alongside the Chapter Properties' Refer a Friend offer for 2025/26, but not with any other promotions.
  4. Holding Fees are non-refundable, even if the Reward is not claimed, unless the Promoter decides otherwise.

 

5. THE PROMOTION 

  1. I. Rebookers who meet all eligibility requirements will be entitled to a Price Match Promise and one of the following rewards:
  1. £200 laundry card
  2. £200 UBER voucher
  3. £200 Apple/Samsung gift card
  1. In addition, all eligible rebookers will receive automatic entry into the Win a Year Free Rent competition.
  2. Rewards can be collected from your Chapter reception once the 2025/26 contract has been signed and must be redeemed by 31st December 2025.
  3. If the total contract price is reduced after booking, the difference will be refunded as a cashback offer.
  4. The Price Match Promise applies only to bookings made at Aldgate, Portobello, White City, and Lewisham.
  5. Bookings must be completed by 31st March 2025 to qualify.
  6. Rebookers are responsible for any additional costs related to their tenancy, including travel documents, visas, and any other necessary arrangements.
  7. Further terms may apply.

 

6. ANNOUNCEMENT

a. The student who has provided the winning entry will be contacted via email to notify them on Monday 21st July 2025 to confirm receipt of the email before being rewarded with a Years Free Rent
b. If the winner does not respond to the email within 7 days, their reward will be void and another winner will be chosen

 

7. PARTICIPATING CHAPTER PROPERTIES

  1. Chapter Aldgate property located at 35 Commercial Road, London, E1 1LD (‘Chapter Aldgate’)
  2. Chapter Lewisham property located at 46 Thurston Road, London, SE13 7SD (‘Chapter Lewisham’)
  3. Chapter Portobello property located at 1 Alderson Street, London, W10 5JY (‘Chapter Portobello’)elds’)
  4. Chapter White City property located at 10 Westway, London W12 0DD (‘Chapter White City’)

Referred to as the ‘Chapter Property’.

 

8. LIMITATION OF LIABILITY

  1. The Promoter, its agents, or distributors are not liable for any loss, damage, personal injury, or death arising from participation in the Promotion or the Reward, except where caused by the negligence of the Promoter or its agents.
  2. The Promoter is not responsible for any disappointment experienced by participants as a result of entering the Promotion or receiving/not receiving a Reward.

 

9. DATA PROTECTION AND PUBLICITY

  1. If you receive a Reward, the Promoter may use your name, image, and town/county of residence to announce it and for other reasonable promotional purposes.
  2. You agree to participate in any reasonable publicity requested by the Promoter.
  3. By entering the Promotion, you agree that any personal information you provide may be used by the Promoter or its agents and suppliers solely for the administration of the Promotion.

 

10. GENERAL 

  1. The Promoter reserves the absolute right to disqualify any entry and/or student if there are reasonable grounds to believe that the entrant has breached these Terms or any applicable law. Each student acknowledges and agrees that failure to comply with these Terms may result in disqualification without the Promoter providing a reason or an opportunity to challenge the decision.
  2. The Promoter reserves the right to cancel or amend any part of the Promotion and/or these Terms without notice and at its sole discretion, where necessary, including in circumstances beyond the Promoter’s reasonable control. Any updates to these Terms or cancellations will be posted on the Promoter’s website (www.chapter-living.com). It is the responsibility of entrants to stay informed about any changes.
  3. This Promotion is subject to limited availability and will be offered on a first-come, first-served basis. Rewards are non-transferable and cannot be exchanged for cash or alternative prizes.
  4. These Terms, along with any dispute or claim arising from or related to them—including matters of existence, negotiation, validity, termination, or enforceability (including non-contractual disputes or claims)—shall be governed by the laws of England and Wales.
  5. The Courts of England shall have exclusive jurisdiction over any dispute or claim arising from or related to these Terms, including matters of existence, negotiation, validity, termination, or enforceability (including non-contractual disputes or claims).