We use cookies to enhance your experience

By clicking any link on this page you are giving us your consent to set cookies. We use cookies to tailor your experience, for advertising purposes and to understand how you and other visitors use our site. You can disable cookies at any time via your browser settings. You can find out more about how we use cookies and how to manage them by clicking here

Skip To Content
En 中文

Chapter White City

Chapter White City Student Accomdation Image

January start dates available, chat to the team today


Chapter White City is a West London Student Accommodation property located just 5 minutes walk from East Acton tube station, allowing you to get to Oxford Street in just 17 minutes. This building was built in Summer 2018, with amazing social spaces, study areas and an outdoor courtyard. It's conveniently situated for many colleges and university campuses, including:

Image of Chapter White City Study Area

Study Area


Image of Chapter White City On Site Gym

On Site Gym


Image of Chapter White City Social Space

Social Space

The social space is perfect for relaxing, playing pool, catching up with your fellow residents and entertaining guests

Image of Chapter White City 200MB DUAL-BAND WIFI



Image of Chapter White City Meeting Room

Meeting Room


Image of Chapter White City Secure Mobile Entry

Secure Mobile Entry

Entry to your room by private access card or secure mobile technology

Image of Chapter White City Resident Events

Resident Events


Image of Chapter White City 24 hour reception

24 hour reception


Image of Chapter White City Private laundry

Private laundry


Image of Chapter White City Private Mail boxes

Private Mail boxes


Image of Chapter White City All Inclusive Bills

All Inclusive Bills

All inclusive utility bills and contents insurance

Image of Chapter White City On site amenities

On site amenities

Vending machines in welcome area

As Standard

• secure entry system • 24 hour team on site and cctv throughout the building • regular residents events • all utility bills and contents insurance included

Chapter London

Members of chapter White City enjoy exclusive access to other chapter locations throughout London


Chapter Local Building Available Room Types and Pricing

Local Area

White City is a brand new property based in West London. Located on the central line, you’re only 17 minutes on the tube from Zone 1’s Oxford Street and one stop from White City which is home to the famous Westfield Shopping Centre where you can shop to your hearts-desire.

Located minutes from East Acton tube station, it’s an ideal option for students studying at Imperial College London Hammersmith & White City Campuswa. It's also just 35 minutes from UCL on the tube, and within easy travelling distance of BPP University and London College of Fashion UAL Lime Grove.

Image of Westfield Shopping Centre

Westfield Shopping Centre

Opened in 2008, Westfield London has transformed London’s retail landscape, showcasing more than 750 brands, Westfield London attracts the best UK and international shops, in addition to a world-leading shopping experience, Westfield London is a leisure destination for locals, Londoners and tourists alike with a 17-screen state of the art cinema, and a number of popular restaurants and bars.

Read More
Image of O2 Shepherd’s Bush Empire

O2 Shepherd’s Bush Empire

This iconic music and entertainment venue first opened its doors in 1903, operating as a successful theatre until 1953 and then a BBC studio until 1991 before being converted into a live music venue in 1994. It has since gone on to host some legendary performance by Prince, David Bowie, Oasis, Bob Dylan, Take That, Adele, Amy Winehouse, Bon Jovi, Pearl Jam, The Rolling Stones and The Who.

Read More
Image of Princess Victoria Pub

Princess Victoria Pub

Built in 1829, the Princess Victoria originally opened as a Gin Palace and was recently refurbished to become a truly beautiful public house. The horseshoe bar offers over 100 artisan and big name gins, 40 craft beers and real ales plus an exceptional wine list. There is also a dining room and private party room as well as a new heated front terrace and rear courtyard garden.

Read More


Do I need a guarantor?

We need details for a guarantor for every lease, even if you intend to pay in 1 instalment. This is because they will take responsibility for any unpaid arrears or damage during your tenancy period.

Who can be my guarantor?

Your guarantor can be anyone not currently in full time education. They do not need to be a UK resident either, unless you are applying for an 8-date instalment plan - most residents use a parent, guardian or family member. However, please note you can NOT act as your own guarantor.

When will I have to make my payments?

You can choose to pay for your lease in 1, 2, 4 or 8* instalments. The due dates for these instalment plans will be as follows: 1 payment, due: 31/07/2020 | 2 payments, due: 31/07/2020 & 13/01/2021 | 4 payments, due: 31/07/2020, 09/10/2020, 13/01/2021 & 06/04/2021 | 8 payments, due: 31/07/2020, 12/10/2020, 16/11/2020, 11/01/2021, 08/02/2021, 08/03/2021, 05/04/2021, 03/05/2021.

How can I apply for an 8-date instalment plan?

To apply for our recently added 8-date instalment plan, your booking must be made directly through your chosen Chapter or our Central Sales Team. The 8-date instalment plan is available to UK & EU residents only.

Do you offer any discounts?

If you pay in 1 instalment, your total amount payable will be 2% cheaper than if you chose to pay in 2 instalments. If you pay in 4 instalments, your total amount payable will be 2% more expensive than if you chose to pay in 2 instalments.

How can I make a payment?

You can make a payment using a credit or debit card, either on the internet or over the phone. Please note, we do not accept American Express and there is a 2.5% charge on credit card payments. You can make a payment through bank transfer via a company called Pay To Study.

Can I pay my holding fee over the phone?

If you’re experiencing problems booking online, or would prefer to speak to the Chapter Bookings team directly, don’t hesitate to give us a call. You can contact us on +44 207 293 0000 between 9:30am-6pm GMT, Monday through Saturday. We have English and Chinese speaking advisors ready to answer any questions you have, as well as taking card payments over the phone.

What’s included in the price?

All your bills – water, electric, gas, internet, gym and use of all the social spaces – are included in the price. There are no hidden charges, what you see on your contract is what you pay (besides any damage to the room or fines you incur).

Am I allowed to have guests to stay?

You are welcome to have guests through the daytime, and an overnight guest for a fair and reasonable length, to be decided by the team on site. Your guests will need to check in with the reception team, and you will be responsible for them throughout their stay. Please note, you will need written consent from management if you overnight guest is under 18 years of age.

Is there an age limit for booking accommodation with Chapter?

All Chapter residents need to be over 18 from the time of moving in. This is due to the legally binding tenancy agreement that each resident is required to sign before arrival. We have no upper age limits on our accommodation, so long as the resident is in full time education for the duration of their stay.

How secure is the accommodation?

We have CCTV in and around each property, an electronic key fob entry system for the main entrance, common areas, each flat and bedroom. There is also staff on site 24 hours a day, 7 days a week.

Will I need to pay council tax?

In the UK, students are exempt from paying council tax – you won’t need to pay this, but if the council do mistakenly bill you, you will need to provide details to prove that you are in full time education.

Do I need a TV Licence?

If you bring your own TV, or want to watch or record programmes as they are shown live (including on mobile phones, tablets or computers), you will need to apply and pay for a TV License. Any TV’s provided by Chapter, either in a shared living space or communal area will have a TV License sorted.

What if something in my flat breaks?

If you’re having any problems with your room, a shared living space, or one of the communal areas, you have two options. You can log the issue using the Active Building resident portal, providing details so our maintenance team can get this sorted for you as soon as possible. Alternatively, you can come down to your reception and talk to a member of staff so we can log it on your behalf.

Can I have pets?

Unfortunately, you are not allowed to keep any pets in your room or any shared living spaces.

What happens if I don’t get on with my new flat mates?

We want your university experience to be as positive as possible – if you are having any issues with flat mates, please let us know. We will do our best to help resolve any problems you might be having.

Can I receive post and parcels?

Your flat has its own lockable mailbox, which you will receive a key to when you check in. If any larger packages, or anything that requires a signature arrives for you, we’ll hold onto it and let you know so you can come and collect it. For security reasons, you will need to provide photo ID and give a signature to confirm collection. Post will not be given out to other residents on your behalf without written authorisation.

Can I live with my friends?

We are more than happy to accommodate groups as well as individuals. Let us know who you’re planning to live with, and we’ll do our best to accommodate you in the same flat.

Am I allowed to live with a partner or friend? How much will it cost?

Two people can share some of the bigger studios at our properties, which will add an additional £100 per week to the rent. Please contact us directly if this is something you’d like to organise this. Please note, both inhabitants need to be full time students, studying at least 20 hours per week.

What appliances and furniture are included in my room?

All rooms come with a bed, desk and chair. Extras such as kettles, toasters and lamps vary property to property, room to room. Please check the room details on the website or contact the relevant property directly to find out what will be included in the room you have booked.

I’m not a student. Am I allowed to stay in a Chapter property?

Unfortunately, we are only able to offer accommodation to people in full time education, studying a minimum of 20 hours per week. We can also accommodate students on internships and sandwich courses, on the provision that the placement is directly related to your course of study, and you will be returning to full time study when it finishes. If you are not sure whether you qualify, please contact the sales team.

How do I view a room?

As the Coronavirus (COVID-19) situation has evolved, we have made changes to our business practices based on the latest public health recommendations. We are temporarily ceasing all in-person property tours and meetings with prospective residents. Instead, we invite you to use our website to explore our individual sites virtually. You can also talk to our team by phone or online if you would like to book directly.

Virtual Tour


Residents and guests of Chapter have access to a wide variety of events and social spaces across all of our London residences.

See All Chapter Events

Chapter White City Community Manager

Chapter White City is located just one stop from the massive Westfield shopping centre and less than 20 minutes to Oxford Street. Your new home includes beautiful social and study spaces, a state of the art gym, and a social calendar all helping to create a fantastic community during your stay. Your safety and security is vitally important and our 24-hour friendly on site team are there to ensure your experience is second to none.

Josh Canavan 020 3675 9229

Chapter White City, 10 Westway, Shepherd's Bush, London, W12 0DD

Back to Top