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Chapter Student Accommodation Members


Hello and welcome to Chapter

This is your members' area where you can find out everything you need to know about living with Chapter and your resident portal. 

We understand that moving to a new home can be daunting - but don’t worry, we have everything covered. 

Your Resident Portal

Your online portal is where you can quickly manage your account at any time of the day. All you need is your email address and your password. 

On the portal, you can:

  • Check your account and update your details
  • Make a payment
  • Report a repair or maintenance issue
  • Review your tenancy agreement
  • Track your parcels

Please log in by the below links: 


Chapter Highbury

Chapter Highbury II

Chapter Islington

Chapter Kings Cross

Chapter Lewisham

Chapter Old Street

Chapter Portobello

Chapter South Bank

Chapter Spitalfields

Chapter White City

If you haven't done so already please register - you will find the details in your inbox from 'Active Building'. If for some reason you can't find this email please contact a member of the reception team. 

Member Benefits 

As a Chapter member, you can enjoy exclusive access to a wide variety of events and social spaces across all of our London residences.

You’ll also have access to the Chapter Service App where you can place orders for items such as kitchen packs, bedding packs, laundry services or airport transfers at the touch of a button.

Below is a selection of some of the social spaces across Chapter, all of which are available to you 24 hours a day, 7 days a week.



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